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Read our FAQ's

Our FAQ section is a valuable resource where you can find information about our lodge, amenities, policies, and more. Save time and gain valuable insights by browsing through our frequently asked questions.

What makes Rancho ‘e Cuero worth the journey?

Rancho ‘e Cuero is the most exclusive estancia in the area and there are very specific reasons why.
We have 3,000 private hectares. The lodge is surrounded by 360° of mountains. There are 18 km of snowmelt stream and wildlife roaming freely across the property.
We are located much deeper into the mountains than most estancias in the area. Rancho ‘e Cuero lies 10 km beyond the end of the public road, with no neighboring houses in sight, no passing cars, no city lights and no power lines crossing the landscape. Access is private and controlled: we arrange a meeting point with every guest and continue from there by 4×4 into the ranch.
Once here, there are no fixed itineraries. With so much land to explore, you can ride every day without following the same trail twice, trek into the high Andes, fish, swim, explore waterfalls and caves, or simply find a quiet place beside the stream and stay there for the afternoon.
With only six rooms, everything remains personal. We are a family-run ranch, and we are personally host our guests. The food comes from our family recipes, the wine is poured generously, and your time here is shaped around what you want to do.
Rancho ‘e Cuero is priced at the higher end of the estancias in the area, reflecting the level of privacy, space, access and personal attention that define the experience. What we offer is simply difficult to compare.

How do I get to Rancho ‘e Cuero?

Rancho ‘e Cuero is located high in the Andes of Mendoza, approximately 1 hour and 30 minutes from Mendoza city to our meeting point.
If you are driving, we will arrange to meet you near the entrance to the property. You can safely leave your vehicle there and continue with us in one of our 4x4s for the final stretch into the mountains.
Private transfers can also be arranged.
Whichever way you arrive, the final journey into the ranch is part of the experience.

Can I drive all the way to the lodge?

No. The final section of the road requires a 4×4, and access to the property is controlled. If you arrive in your own or a rental car, we will meet you at the agreed meeting point, where you can safely leave your vehicle and continue with us. If you are driving a 4×4 and prefer to drive yourself, you can follow us from there.

What is included in the stay?

Your stay includes accommodation, all meals, wine and drinks, and our regular ranch activities, including horseback riding, trekking and fishing.
The idea is simple: once you arrive, you should not need to think about additional costs every time you decide to do something, eat something or open another bottle of wine.
Specialized experiences requiring external guides or additional services may have an extra cost, and we will always let you know in advance.

How many nights should I stay?

That depends entirely on how you would like to experience Rancho ‘e Cuero. A Country Day offers a wonderful introduction to the ranch, while staying overnight gives you time to explore much more of the property and experience evenings and mornings in the mountains. With 3,000 hectares and different routes and activities each day, longer stays do not need to feel repetitive. The more time you have, the less you need to plan.

Do I need riding experience?

Not at all.

We welcome everyone from complete beginners to experienced riders. We select the horse, route and pace according to your level of experience and confidence. There is no standard riding circuit that everyone is expected to follow.

Do I need to book activities in advance?

For most of our regular ranch activities, no.
We prefer not to plan every hour before you arrive.
Once you are here, we talk about what you would like to do, consider the weather and conditions in the mountains, and plan from there. Some specialized experiences or longer mountain expeditions do require advance arrangements.

What should I pack?

Mountain weather can change quickly, and temperatures drop considerably after sunset, even in summer. We recommend comfortable trekking shoes, long pants, warm layers, a waterproof jacket, long socks, gloves, a hat, sunscreen and lip balm. During the warmer months, bring a swimsuit too. We provide riding helmets and gaiters.

Are children welcome?

Absolutely.
Children are welcome at Rancho ‘e Cuero and can participate in our activities according to their age, experience and confidence. Families are one of the reasons we value having such a flexible approach to each day.

Can you accommodate dietary restrictions?

Yes. Please let us know about allergies, dietary restrictions or particular requirements before your arrival so that our kitchen can prepare accordingly.
Food is a very important part of the Rancho ‘e Cuero experience, and we want everyone around the table to enjoy it.

Are you open year-round?

Yes. Our main season runs from October through mid-May, during the warmer months in Mendoza, but Rancho ‘e Cuero also welcomes guests during winter. Each season changes the mountains completely.

What is the weather like?

Rancho ‘e Cuero has a mountain climate.
Days can be warm and sunny while evenings become considerably cooler, and conditions can change quickly with altitude. Even in summer, warm clothing is essential once the sun goes down.

Is there Wi-Fi? What about cell service?

There is Wi-Fi in the lodges and surrounding areas, but no cellular service at the ranch. You can stay connected when you need to. Once you head into the mountains, however, your phone tends to become mostly a camera. We consider that one of the benefits.

Can I go fishing?

Yes. Trout fishing is available along the 18 km mountain stream that runs through the property.
Rancho ‘e Cuero has been an authorized fishing reserve since 2003, and we arrange the necessary fishing permits for our guests. For a more specialized fly-fishing experience, a private guide can be arranged in advance.

Can I visit wineries while staying at Rancho ‘e Cuero?

We recommend enjoying Mendoza’s wineries and restaurants before or after your time with us rather than during your stay. Rancho ‘e Cuero is deep in the mountains, so travelling in and out for daily excursions defeats much of the purpose of being here. Once you arrive, everything you need, meals, wine, activities and plenty of mountains, is already waiting.

Is Rancho ‘e Cuero a luxury hotel?

No, and it has never tried to be one. Rancho ‘e Cuero is a six-room family mountain lodge on 3,000 private hectares of the Andes. Our idea of luxury is different: space, privacy, excellent food and wine, beautiful horses, personal attention, silence and the freedom to decide how you spend your day. If that is what you are looking for, you are in the right place.

Will I be completely disconnected?

Only if you want to be. There is Wi-Fi at the lodge, so you can remain in touch with home or work when necessary. But there are no city lights, no cell service in the mountains and very few reasons to look at a screen once you step outside.

Is Rancho ‘e Cuero sustainable?

The ranch operates on solar energy rather than grid electricity, and its water comes from the mountains. Much of the products used in our kitchen comes from local organic gardens, and the meat served at our asados comes from pasture-raised animals. For us, sustainability is also about keeping the ranch small and preserving the landscape that has surrounded our family for generations.

What happens if the weather is not ideal?

Mountain weather can change, but that does not necessarily mean a change of plans. We always do everything possible to carry on with the experience as planned. If weather or mountain conditions make any part of the day unsafe or impractical, we will adapt the program accordingly. Whatever the weather brings, our priority is to make sure you have the best possible experience while keeping everyone safe.

What is your cancellation policy?

All deposits are non-refundable.
For cancellations made more than 30 days before arrival, 70% of the deposit may be applied as credit toward a future booking. For cancellations made between 15 and 30 days before arrival, 50% of the deposit may be applied as credit toward a future booking. For cancellations made 14 days or less before arrival, the deposit is non-refundable and no credit will be issued. Any credit issued is valid for 12 months from the original arrival date and is subject to availability and current rates at the time of rebooking.